Data Protection Policy

8400's Privacy Policy —
Your Data, Your Control

8400Your personal information is our top priority at 8400. This policy explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Applies to: All Users
Language: English
Contents
1. Introduction & Applicability

8400Welcome to . We believe your personal data belongs to you. This Privacy Policy describes how 8400 What data we collect when you use the platform, how we use it, and how we protect your privacy.

When you 8400This Privacy Policy applies automatically whenever you use the website or app, create an account, or use our services — so it's important to read it carefully.

Our Commitment: Your personal data will never be sold. Any sharing with third parties is strictly limited to what is necessary to operate our services, and only with your prior consent.

This Privacy Policy is developed in accordance with international data protection standards. We will notify you in advance of any changes to our policy.

2. What Information We Collect

8400 We collect only what is necessary. Requesting unnecessary or excessive information goes against our policy. See the table below for what types of data are collected and for what purpose:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, NID KYC Verification Age Verification
Contact Information Email, phone number Account Management Notifications
Financial Information Mobile banking number Payment Processing
Device Information IP, browser, OS Security Fraud Prevention
Usage Data Game history, betting records Service Improvement Responsible Gaming
Location Data Country, City (approximate) Geographical Restrictions
Good to Know: We collect images of your NID or passport solely for KYC verification. Once verified, they are stored in secure, encrypted storage.
3. How Your Information Is Used

8400 Your data is used only for specific, legitimate purposes. We never use your information unnecessarily. The main uses are outlined below:

  • Account Management: To handle registration, login, password resets, and keep your account secure.
  • Payment Processing: To process deposit and withdrawal transactions accurately.
  • KYC Verification: To verify your age and identity and to prevent fraud.
  • Personalized Experience: To recommend games, offers, and promotions tailored to your preferences.
  • Customer Support: To assist with issue resolution and complaints handling.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with regulatory investigations or legal directives.
  • Service Improvement: To analyze and improve platform performance and usability.
  • Marketing Communications: To send you promotional emails or SMS with your consent.
Regarding Marketing: You can opt out of marketing communications at any time via your account settings or by emailing support@8400.click. Opting out of marketing will not affect essential account notifications.
4. Data Retention & Retention Periods

8400 Your data is never retained longer than necessary. A specific retention period is defined for each category of data:

  • Account Information: For the duration of the active account and a minimum of 5 years after closure (as required by law).
  • Transaction Records: 7 years from the date of the last transaction — in compliance with anti-money laundering regulations.
  • Communication Records: 3 years after last contact.
  • Gaming History: 2 years after account closure.
  • Cookie Data: Between 1 day and 2 years, depending on the type.
  • KYC Documents: 5 years after verification or as required by law.

Our servers are located in secure data centers, and all stored data is AES-256 Encryptionis kept secure through .

Right to Erasure: Once the retention period expires, or upon your request (where no legal obligation requires otherwise), we permanently delete your data.
5. Who We Share Your Information With

8400 Your data is never sold. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — solely to process transactions.
  • KYC Service Provider: Identity verification agencies — for verification purposes only.
  • Technology Partner: Hosting and cloud services — governed by data security agreements.
  • Analytics Services: Anonymous and aggregated data for platform improvement.
  • Law Enforcement: Where required by court order or legal obligation.
  • Fraud Prevention Agency: Verification against industry-wide fraud databases.
Third-Party Responsibilities: 8400All third parties working with are required to sign strict data protection agreements and may only use your information for specified purposes.
6. Cookies & Tracking Technologies

8400 Cookies and similar technologies are used on the website and app to enhance your browsing experience.

Cookie Type Purpose Duration
Essential Cookies Login session, security Until the session ends
Functional Cookies Language and preference settings 1 Year
Analytics Cookies Usage Pattern Analysis 2 Years
Marketing Cookies Relevant Ads 30 Days
  • Essential cookies cannot be disabled — they are necessary to keep the site running.
  • Analytics and marketing cookies can be disabled at any time through your browser settings.
  • Disabling cookies may limit some features, but core services will remain fully accessible.
7. Security Measures

8400industry-leading security standards are followed to keep your information safe. Our security infrastructure is built on multiple layers:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Firewall Protection: An advanced firewall system protects against cyber attacks.
  • Regular Security Audits: Regular penetration testing by independent third parties.
  • Data Backup: Regular backups are maintained in secure, separate locations.
  • Staff Training: All staff receive regular training on data privacy.
  • Log Monitoring: 24/7 system monitoring to detect unusual activity.
In the Event of a Data Breach: In the event of a data breach, we will notify affected users within 72 hours and inform the relevant authorities.
8. Your Privacy Rights

8400You have clear rights over your personal data at . Contact our support team to exercise any of these rights:

  • Right to Access: The right to know what information we hold about you.
  • Right to Rectification: The right to update or correct any inaccurate or outdated information.
  • Right to Deletion: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to restrict how your information is used for specific purposes.
  • Right to Portability: The right to receive your data in a structured, portable format.
  • Right to Object: The right to object to your information being used for marketing or profiling purposes.
  • Right to Withdraw Consent: The right to withdraw any previously given consent at any time.
Exercise Your Rights: To exercise any of the rights above, write to us at support@8400.click. We will respond within 30 business days.
9. Protection of Minors

8400 Strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Age is verified at registration, and no one under 18 is permitted to open an account.
  • Age is confirmed during the KYC process by verifying a national ID or date of birth.
  • Any minor's account found will be closed immediately.
  • If parents have concerns, they can contact support@8400.click — action will be taken promptly.
10. Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Email: support@8400.click
  • Live Chat: Available 24/7 via website and app.
  • Response Time: General queries within 24 hours; data requests within 30 business days.
Policy Updates: This Privacy Policy was last updated in January 2026. Next review: July 2026.

Why 8400's Privacy Policy Can Be Trusted

We don't just make promises — we keep them. See how we protect your information in practice.

End-to-End Encryption

All your data is protected with 256-bit AES encryption — maximum security guaranteed from transmission to storage.

Your Data Is Never Sold

8400 We never sell your personal information to advertisers or third parties — that is our firm commitment.

You're in Control of Your Data

View, correct, or request deletion of your information at any time. We will take action within 30 business days.

Regular Security Audits

Regular penetration testing and security audits are conducted by independent third parties to ensure your data remains protected at all times.

Adherence to International Standards

Our privacy policy is built in compliance with international data protection guidelines. You can rest assured that 8400 can be used.

24/7 Data Support

Our dedicated support team is available around the clock to assist with any privacy-related queries.

Your 6 Core Privacy Rights

All of these rights are protected and guaranteed for every user on the 8400 platform.

01

Right to Know

You can find out what information we hold about you at any time.

02

Right to Rectification

You can request an update or correction if any of your information is inaccurate.

03

Right to Erasure

You may request permanent deletion of your data under certain circumstances.

04

Right to Restriction

You can request that your data be used only for specific, defined purposes.

05

Right to Data Portability

You have the right to receive your data in a structured, portable format.

06

Right to Object

You can object at any time to your data being used for marketing or profiling purposes.

Join 8400 with Confidence

We are fully committed to protecting your privacy and data. Open an account today and enjoy gaming with confidence.

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